Abstract
The main objective of this study was to assess the practice and challenges of good governance at Hawassa city municipality.
The study employed mixed research approach and cross-sectional research design. Accidental and purposive sampling
methods were employed to select respondents. The primary data were collected from service users and service providers using
questionnaire and interview. Beside to this, document analysis was made to support the primary data. The data was analyzed
and presented by using tables, frequency, percentage, mean and standard deviation. The study found that, the administrative
officials under Hawassa city municipality were less accountable and transparence in the process of service provision. The
study further found that good governance practices at Hawassa city municipality were hindered by various factors, such as,
corruption, poor management, political interference, bureaucratic delay and incompetence. Establishing institutional
framework and mechanism to follow-up the implementation of good governance, the institution open their door for the
participation of other stake holders, Increasing the implementing capacity of the service providers in the institution through
training, the necessity of using different mass media including the regional mass media for good governance issues, struggling
against corruption are recommended for the failures of the institution in their run forward to achieve good governance
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Tewodros Abuhay Meretu,
ssistant Professor of Development Studies, Department of Civics and Ethical Studies, College of Social Sciences and Humanities, University of Gondar, P. O. Box 19Received:3rdd January, 2020; Accepted:28th January, 2020; Published:26th February,2020 6, Gondar, Ethiopia
Bitwoded Admasu Dagnew
Assistant Professor of European Studies, Department of Civics and Ethical Studies, College of Social Sciences and Humanities, University of Gondar, P. O. Box 196 Received:3rdd January, 2020; Accepted:28th January, 2020; Published:26th February,2020, Gondar, Ethiopia.
Demeke Desta Dana
Lecturer of Civics & Ethical Studies, Department of Civics and Ethical Studies, College of Social Sciences and Humanities, Jinka University, Jinka, Ethiopia Received:3rdd January, 2020; Accepted:28th January, 2020; Published:26th February,2020
Received: 22-03-2020, Accepted: 04-04-2020, Published Online: 16-04-2020